I have reported this issue for more than a month now, and I have two ongoing subscribed accounts, but under different client emails AND that has also driven me crazy:
- I can’t request support with my own email, the damn emails only go to the clients and they have to forward and respond on behalf of me, is this a joke?
- The support has told me nonsense like delete everything and make everything anew. Is this also a joke? Do you think I have nothing else to do but that?
My registered paid accounts:
If you’re not gonna fix this anytime soon I’m gonna cancel both accounts and get rid of this terrible support once and for all. Two years ago when I signed up there was live chat and smart tech, now I’m just getting rehashed simplistic answers that actually don’t help one bit but manage nicely to waste my time.
Your support has definitely regressed and I’m reaching my limit here.